Our customers are considered long-term partners thus their satisfaction is our main concern. Throughout a half century of experience, our company has realized projects around the world and is proud of our client base:
Chevron, BP, BG, SHELL, DEPA, DESFA, OMV, GRTGAZ, Snam, SOCAR, National Grid, RWE, Spectra Energy, Energy Transfer, Denbury, DCP Midstream, MRC, Spartan, EPCO, TOTAL, Enbridge, Cheniere Energy, DNOW, Talisman, STEG, Sonatrach, PDO, OGC, Saudi Aramco, EXXON MOBIL, ABB, EDF, TIGF, Saipem, Genesis, Allseas,Subsea 7, KPO, QP, GASCO, PEMEXetc.
Close contact with customers, tailor-made solutions that comply with unique projects and concentration on the value of each customer is the main approach to customer service management of Corinth Pipeworks'.
Corinth Pipeworks' competitive advantage is based on the ability to provide high quality products and services, respond to our customers’ requests and comply with their specific technical requirements. We inform them about the progress of their orders and focus on improving delivery times. Thus, reliability, consistency, understanding the customer’s specific requirements and meeting or exceeding their expectations is how we satisfy and retain our customers.
Customer Satisfaction Survey
In order to ensure customers’ satisfaction and to maintain excellent customer relations, Corinth Pipeworks conducts a Customer Satisfaction Survey with every order completion. This is done in compliance with the provisions of the International Standard EN ISO 9001:2008. A questionnaire is sent to customers so that they evaluate the Company’s performance on specific aspects, using a scale of 1 to 5.
We believe that maintaining and improving our high rating is key and reflects our efforts and the results of all aspects of our activity.